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What If I Have A Complaint Regarding My Funeral? Who Do I Contact?

Any problems regarding your funeral really ought to be sorted out close to home if at all possible, with the funeral director or funeral home involved. You will often find that complaints arise due to either lack of communication or simple misunderstandings, so if you can sort it out between you then least harm done.

What If the Funeral Director Won’t Help?

If you don’t appear to be getting very far with the funeral home and feel like you are simply hitting a brick wall, then you really need to take things further. The Funeral Consumer’s Alliance is always ready to listen to your complaints and to advise you about your next course of action (for further details see below).

Other ideas include state consumer protection agencies (or the local one which you should find listed in the telephone directory), or the Funeral Service Consumer Assistance Program (see below for more details). In order to file a complaint with the Federal Trade Commission simply take a look at their website at and fill out the online complaint form, (you should also find details of the toll free telephone number of address if you prefer to use mail). You need to remember that the commission can’t actually do anything to resolve your individual problem, but they can investigate a company for wrong doings should they receive sufficient complaints against them for violation of laws and regulations.

Some useful places which can offer you valuable help and/or advice are:

Funeral Consumers Alliance – PO Box 10, Hinesburg, VT 05461 – 1 – 800 – 458 – 5563 or This non-profit educational organization is in firm support of increased funeral consumer protection, and affiliated with the FAMSA – Funeral and Memorial Society of America

International Cemetery and Funeral Association – 1895 Preston White Drive, Suite 220 Reston, VA 20191 – 1 – 800 – 645 – 7700 or This is a non profit association of cemeteries, crematories, funeral homes and monument retailers and offer informal mediation for all consumer complaints through its Cemetery Consumer Service Council. Check out the website for advice under “Consumer Resources”.

Funeral Service Consumer Assistance Program – PO Box 486, Elm Grove, WI 53122-0486 – 1 – 800 – 662 – 7666 This non profit consumer service is designed to help normal people understand funeral services and all related topics as well as to help them resolve any funeral service concerns they may have. They have service representatives and also an intervener to assist consumers in identifying needs, addressing complaints and ultimately in resolving any problems. Free brochures are available on all related topics.

If you have experienced problems or have any complaints regarding your funeral or funeral plans and you can’t come to an agreement with your funeral service provider, simply contact one of the above and they’ll be happy to point you in the right direction.

Free Burial Insurance Rate Quote

Most people who are searching online for burial insurance don’t realize that funeral insurance is essentially life insurance. A very inexpensive way to obtain quality burial insurance is to get a free life insurance quote.

There is a very simple question to answer as to whether or not you need burial insurance.

Funeral Burial Insurance Quote

Scroll, if necessary to see the “Request My Quote” submission button.

Burial Funeral Insurance Quote

Funeral Burial Insurance Quote

Burial insurance (aka funeral insurance) is a basic issue life insurance policy that covers people until they reach 100 years old. Burial insurance (also known as funeral insurance) is promoted as a way to pay in advance for your funeral expenses so that your loved ones won’t have to pay for your funeral. There are many things you can do to make your death easier on the wallets of those you love. Preplanning your funeral saves money and grief, as well as deciding whether you want to be buried in a casket or cremated and put into and urn, figuring out who gets what part of your estate and all the related turmoil associated with the end of life.